Our goal at Trailcam.com is to make your online shopping experience as pleasant as possible. We strive for 100% customer satisfaction on all product sales. Please take note of our return policies below and feel free to call us at 847-659-8200 with any questions or concerns.

Products sold by Trailcam.com are supported by our Standard Return Policy unless otherwise indicated. Defective merchandise under our Standard Return Policy may be returned within 30 days of the original invoice date for a refund or within one year of the original invoice date for a replacement. Please note that all returns will be inspected before a credit or replacement unit is issued.
In order to receive a full refund all products must be in their original packaging with all factory supplied components and paperwork. Items returned missing parts or pieces may not be eligible for refund.
Return shipping charges are the responsibility of the customer. We recommend using UPS or FedEx for all shipping.
All returns require an RMA (Return Merchandise Authorization) number which can be obtained by calling our office at 847-659-8200. Merchandise will not be accepted without an RMA number and will be returned to the customer if received withour prior authorization.
Because many companies offer additional factory coverage, you should contact the manufacturer directly for information regarding eligibility and specific Terms and Conditions.